Conflict of Interest

Governance & ethics policy · Handbook ref. 11.5

Conflict of Interest

How Tristha Global Pvt Ltd expects employees to recognise, disclose and manage situations where personal interests could influence — or appear to influence — a business decision.

APPLIES TO	OWNER	GIFT THRESHOLD	WHEN IN DOUBT
All employees	Human Resources & COO	₹500	Consult your supervisor

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11.5 Definition

A conflict of interest can be defined as a situation that arises when a decision-making authority is seen to have a personal stake — tangible or intangible — in the outcome of the decision itself.

Employees of Tristha may find themselves in situations that are in the nature of creating a conflict of interest. A conflict does not have to be intentional or result in actual harm to the company to be a problem — even the appearance of one can undermine trust in a decision.

If in doubt: It is always best to consult your supervisor before taking any decision in situations that may involve a conflict of interest.

11.5.1 Participating in outside activities

Tristha recognises and respects the right of employees to take part in activities outside their jobs. However, these activities must be lawful and free of conflicts with their responsibilities as Tristha employees.

This includes outside employment, consulting, board positions, or business ownership that could compete with, draw on, or compromise the time and judgement owed to Tristha.

11.5.2 Relationship with customers, consultants, vendors and business associates

Employees are prohibited from entering into any kind of personal or business contracts with Tristha customers, a customer’s vendors, or Tristha vendors.

This applies regardless of whether the arrangement is disclosed informally to colleagues — it must be avoided altogether, not simply made known.

11.5.3 Gifts & the ₹500 rule

Employees are likely to be offered gifts of any nature during their dealings with customers, a customer’s vendors, or Tristha vendors. The following guidelines apply in all such cases.

Acceptable: Small-value gifts in the nature of mementos and flowers during festive occasions.

Not acceptable (over ₹500): High-value gifts — those in excess of ₹500 — must be politely turned down and reported to the COO.

11.5.4 Personal transactions & sponsored travel

Employees are prohibited from doing any material or immaterial transactions with customers, business associates or vendors for personal use.

Employees are also prohibited from accepting trips or holidays, within India or abroad, sponsored by customers or vendors.

11.5.5 Disclosure & reporting

Where a high-value gift is offered, or an employee is unsure whether a situation amounts to a conflict of interest, it should be raised promptly rather than decided alone.

How to raise it: Speak to your supervisor in the first instance. High-value gifts that were declined must be reported to the COO.

11.5.6 Consequences of non-compliance

Zero tolerance: A breach of this policy is treated as serious misconduct and may result in disciplinary action up to and including termination of employment or contract.

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